Blog Banner Background

How can we help you?

Manage your policy, make payments, file claims and explore additional policy features

customerservice@canarahsbc.in
Toll Free: 1800-891-0003 | 1800-103-0003
To Buy: 1800-258-5899 (9:30 AM to 6:30 PM)

Grievance Redressal

We at Canara HSBC Life Insurance strive to ensure that our customers get the best service experience. We are committed to provide fair resolution to our customer grievances by ascertaining all the facts and related documents.

 

You can read more about our Grievance Redressal Policy here

 

Submit your concern following the matrix below and we shall respond with a resolution within 2 weeks.

Register your complaint
Grievance Redressal

Escalation Matrix

  • Click here to submit your grievance
  • Meet the Grievance officer at your nearest Canara HSBC Life Insurance Branch. Click here for details.
  • You can also write to us from your registered email ID at cru@canarahsbclife.in
  • Call our customer service helpline number

Contact Us
If calling from India
 Monday to Saturday - 9:00 AM to 6:00 PM IST
1800-891-0003/ 1800-103-0003 (Toll free) 

If calling from Abroad

Monday to Saturday - 9:00 AM to 6:00 PM IST
Contact number: 0120-4929050

If you are not satisfied with the resolution, you may approach our Level 2 of the Escalation Matrix.